CASE STUDY
Chronic Wound Care Management EcosystemA Digital Companion Toolset for Patients and Clinicians
Exploring How Digital Can Support People With Chronic Wounds.
Enhancing current digital health assets to create a new Chronic Wound Care Management Ecosystem for individuals with chronic wounds, their family caregivers, and their treating clinicians.
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The Client
Top Medical Device Company
Clinical Focus
Chronic Wound Care
Intended Use
Pre-SaMD
The Result
A solution prototype concept, strategy and deployment roadmap.
Challenge
With a growing but fragmented market for advanced wound care, our client hoped to elevate their brand value with a digital solution that would engage patients in better self-management compliance, deliver insights, and improve the providers’ service experience.
Approach
- Conducted ethnographic research that deep dive into the experience of people living with chronic wounds and the needs of wound care physicians and practices.
- Assessed novel tech and conducted a co-creation innovation workshop to explore concepts to improve the patient experience through the wound care journey.
Solution
Using validated research, we assembled a set of patient and HCP concepts envisioned as part of a Wound Care Patient Support Platform with a growing collection of tools to be deployed over a multi-year period.
By The Numbers
Ethnographies Performed (Patients, Clinicians)
8,3
Pain Points Identified
57
Feature Concepts Generated
19
Target Users
Patients, Wound Care Doctors
Technology
InVision
Markets
United States
Testimonial
Really good background work and functional team that came together.