CASE STUDY

Post-Acute Care Coordination

A Care Optimization Platform

How We Supported 40,000 HCPs With A 180-Day Engagement Platform

Bridging the home health gap. Reimagining a care coordination platform to connect the entire care team – including the patient – toward improved clinical outcomes.

The Client

A Top 10 Home Health Network

Clinical Focus

Post-acute Care

Intended Use

Clinical Decision Support (CDS) with a Non-SaMD designation.

The Result

Launched in 2016 as an MVP for on institution and later scaled to millions of managed lives.

Challenge

Millions of acute-episode patients admitted to hospitals require near-real-time data management, visualization, and decision support to optimize where and how they receive care.  Failing this, patients often are re-admitted and lose the benefit of the care setting that is most desired – their homes.

Approach

  • Service Design
  • Data Mapping
  • Data Integration
  • Data Visualization
  • Scrum Agile Development

Solution

A complete patient-journey and site-of-service management solution that includes real-time admission data, on-site risk prediction, and 180-day engagement platform.  The platform was designed to support 40,000 HCPs and an average of 500,000 patient-consumers per institution.

By The Numbers

Shorter SNF Stays

22%

Readmission Reduction

29%

DME Spend Reduction

17%

Target Users

Care Coordinators, HHAs, and SNFs

Technology

Angular, DataStage, ADT Data Pipes, Salesforce Health Cloud

Markets

United States

Testimonial

Medullan was essential in helping us challenge our hypotheses.  We’ve built something that will lead to successful adoption and impact for the clients we serve.

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