Inclusivity in Digital Health through Product Research Webinar


About this Webinar

This webinar highlighted that patient and caregiver voices are critical to building truly inclusive digital health and medicine products and experiences. Knee deep? Just starting out in building digital products in the pharmaceutical and healthcare innovation space? Watch now to help you explore research opportunities with diverse end-user audiences and ways to provide them a seat at the table.
Key Takeaways:
  • Digital health has the potential to ensure better care for all people but some populations continue to be underserved
  • Tech literacy, access to broadband, language barriers, and readiness to adopt health technology are all key to understanding today’s digital divide
  • The right types of product research can identify challenges with access, literacy and usability and ensure better reach for health technology
  • All teams working on digital health solutions can take practical steps to be more inclusive by expanding personas and testing in more real world conditions
  • Testing against the principles of universal design can help you evaluate whether your solution is accessible and truly inclusive

About the Hosts

Vasundhara Sridharan, PhD – Principal UX Researcher

Vasundhara combines approaches from psychological science, design thinking and business strategy to create innovative solutions in digital health. She approaches digital health with a user-first approach, and advocates for the voice of the user to be reflected across every stage of product development. Vasundhara holds a Ph.D. in Psychology from the University of Washington, Seattle.

Rebecca Williamson, PhD – Senior UX Researcher

As a former psychology professor, Becky brings insights on cognition, decision making, and behavior change to her UX research. She is particularly committed to crafting quality experiences for individuals of all ages. Becky has a Ph.D. in Psychology from Stanford University and a B.A. from the University of Chicago.

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