Companion Apps & Experiences

Challenge

Patients are people first, and people have a myriad of life challenges.  How do you stay relevant when your products are often a component of a broader care journey?

Big Idea

Patient-centricity cannot be attained without experiences that fit into moments-that-matter for patients.

Solution

Multi-channel companion solutions that offer:

  • Contextually sensitive content and tools for personalization
  • Multi-channel access (app, web, voice, and telephony)
  • Behavioral coaching and development of habits and skills
  • Shared-discussion and shared-decision tools for care teams

Value

Address the biggest patient engagement challenges:

  • Measurable, verifiable adherence and compliance
  • Coordination of information and access with HCPs
  • Lasting change, affinity, and relationships with patients
  • ROI for digital investments beyond brand marketing