Next-Gen Support Hubs
Support hubs have long promised an opportunity to create a relationship with patients and HCPs. With poor engagement, high costs, is personalized support feasible?
Take control of the patient experience across in-sourced, out-sourced, or specialty pharmacy services with a single digital platform experience.
Moving to next-generation support hubs empowers:
- Self-service through automation and guided experiences
- Multiple websites, apps, and wearable on one platform
- Integration with existing enterprise systems, e.g. CRM, PHR
- Connectivity and portability of patient data with providers
Next-gen hubs can be strategic vehicles for:
- Meaningful real-world data across patient journeys
- Docking in third party self-management apps and devices
- Improved fill rates, adherence, and time on therapy
- Differentiation in value-based care collaborations