Patient Advocacy’s Role in Healthcare

by

Podcast:

Rebecca Lord, recently sat down with Pat Salber of the podcast The Doctor Weighs In. They discuss how Medullan collaborates with patient advocacy groups when designing digital solutions. Listen to this thoughtful conversation on how we learn from potential users and consider all aspects of the experience, from ease of use to having the right support systems in place following test results.  

To listen to more podcasts from The Doctor Weighs In, you can visit their page here.

To read more from Rebecca Lord, learn the basic of Journey Mapping in her 3 part series:

Part 1: Think you know your customers? You’d be surprised.

Part 2: Journey Mapping: three key insights you have to have

Part 3: Journey Mapping: Getting it right

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