Improving Member Experience

Improving Member Experience

CASE STUDY Improving Member Experience A Member Engagement Platform Increasing Engagement Through Seamless, Omnichannel Outreach Using multi-channel campaigns to improve education and awareness of existing benefits, increasing the adoption and engagement of digital...
Health Care Plan Digital Enrollment

Health Care Plan Digital Enrollment

CASE STUDY Health Care Plan Digital Enrollment A Digital Enrollment Experience Created and redesigned an integrated Members enrollment experience. Enhancing the ability to meet user needs and attract and empower customers to self serve to obtain and retain the right...